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Watch How We Do It

Watch How We Do It: New Efforts for Keeping You Safe

 

Each service day begins and ends with ensuring our trains operate safely for our riders. This statement of course takes on a new meaning in present times, but we have thoughtfully added to our safety program accordingly. 

See our new cleaning procedures in action as well as how riders are expected to utilize social distancing guidance, follow state orders for face coverings, and maintain good hand hygiene. 

 

 

 

VRE and Security

VRE's security strategy takes a system wide approach and considers the following as our security assets: passengers, train crews, VRE staff, law enforcement partners, host railroads, special programs and community.

Tags: safety, security, Passenger Information Campaign
VRE's Ticket Exchange Policy

31-Day, Ten-Trip, Seven-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.

Tags: ticket-exchange, tickets
Common Courtesy - Sometimes We All Need Reminders
Mobile Tickets

Aside from ticket purchase, VRE Mobile comes in handy when it comes time to validate a ticket. Validating a ticket, the process of applying the value of one ride from a ticket to that current trip on a train, is mandatory before starting a trip.

Tags: Passenger Information Campaign
Everything You Ever Wanted to Know About VRE Step-Up Tickets

A step-up ticket is a ticket that VRE riders can purchase (in conjunction with a TLC Ticket, Monthly Ticket, 31-Day Pass, Seven Day Pass or Ten-Trip ticket) that allows one the ability to ride a designated Amtrak train.

Tags: amtrak-cross-honor, step-up, tickets, Passenger Information Campaign