Contact & Forms

VRE offers many ways for riders to communicate with us. Have a question, comment or concern? 

Automated Service Information

For safety or security concerns, late train information, holiday schedules, comments or suggestions, you can reach the Virginia Railway Express automated phone system 24-hours a day, 365 days a year.


Feedback Forms


Virginia Railway Express
1500 King Street Suite 202
Alexandria, Virginia 22314

Directions to the VRE Headquarters

Phone: (800) 743-3873
Fax: (703) 684-1313
TTY: (703) 684-0551

FOIA (Freedom of Information Act): requests should be sent to our FOIA Officer at

All other concerns should be emailed to our customer service department at