Train Information Form

Please complete the following form if you notice a problem on one of our trains that needs to be fixed, like the P.A. system was garbled, the train was too hot, or the cupholders are broken. Once we receive this information we will send you an email regarding this matter within the next 5 business days.

If you have another type of issue that is not covered by this form, like courtesy issues, the types of announcements that are made, or general questions about the trains, please email our customer service department at

Items marked with an asterisk (*) are required.