Communicate with VRE

Access the many ways that VRE communicates with you!


Call our office: 800-743-3873. Give us a call Monday through Friday between the hours of 7 a.m. and 7 p.m.

CEO Report: Read our report presented each month to our Operations Board regarding On Time Performance, Capital Project Updates, Free Parking Utilization and more.

Contact & Forms page: Office address, phone number and email, as well the link to all our various forms (complaints, lost items, refunds, reduced fare applications, and more).

Daily Performance: Was your train delayed? Go here to find out why.

Email our office: Not finding the information you need? Send us an email and we’ll do our best to get back to you ASAP.

Facebook: Information, news and a chance to interact with VRE and fellow riders.

FOIA (Freedom of Information Act): requests should be sent to our FOIA Officer at

Frequently Asked Questions: Weekend service? Price for children? See what riders ask on a regular basis.

Meet the Management: VRE management visits a different station every week usually between April and June to meet our riders in person to hear any questions, complaints or comments they may have.

New Rider page: If you've never ridden our trains before, this is the first page you need to visit. 

Online Forum: Our Monthly live online chat session between VRE management and riders. Every 1st Wednesday of the month at Noon.

Press Releases:

RIDE Magazine: RIDE is our monthly print and online magazine designed to inform riders of VRE service information as well as other transportation and community matters. 

Train Status: Live tracking of your trains.

Train Talk: Check out the latest delay alert notices posted on our website:
Want to receive alert texts or emails from VRE, subscribe at:

Twitter: News and delay alerts available here.