Recent Blog Posts
Just as VRE continues to operate (albeit at a reduced schedule), the Guaranteed Ride Home (GRH) program and all other Commuter Connections services have remained available. During the pandemic, essential workers in the Washington metropolitan region received support from Commuter Connections to enable them to commute with confidence to and from the workplace.
Commuter Connections is a network of transportation organizations in the region that has assisted commuters for over forty-five years. Whether it’s transit, carpools, bicycling, walking, or teleworking, Commuter Connections encourages and facilitates the use of commuting methods antithetical to the single occupant vehicle (SOV).
The free Guaranteed Ride Home program provides up to four rides home each year, due to illness, unexpected emergencies, and unscheduled overtime. To become eligible, commuters must use VRE (or other SOV alternatives) to and from work at least twice a week.
Many Northern Virginia residents who ordinarily commute on the VRE are temporarily teleworking during the coronavirus pandemic. Due to the nature of certain types of jobs however, some area workers simply do not have that option. These essential and other workers are supported by the services of VRE coupled with the GRH program, which provides a safety net for their commute.
To assist workers during the pandemic, Commuter Connections launched its Commute with Confidence webpage and guide, full of COVID-19 safety guidelines for transitioning back to the workplace. It also includes tips on how to use the region’s public transportation system, in a safe and healthy manner.
VRE has taken protective steps for commuting during the pandemic. For example, VRE passenger cars are sanitized multiple times daily, especially commonly touched surfaces such as seats, handholds, etc. While you are riding VRE to and from work, you can also use the Commuter Connections incenTrip program and earn points that can be redeemed for cash.
To access the free services of Commuter Connections such as Guaranteed Ride Home and incenTrip as well as other commuting options, visit www.commuterconnections.org and set up a free account. For questions and further assistance, call 800 745-7433.
- VRE and Security
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VRE's security strategy takes a system wide approach and considers the following as our security assets: passengers, train crews, VRE staff, law enforcement partners, host railroads, special programs and community.
- VRE's Ticket Exchange Policy
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31-Day, Ten-Trip, Seven-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.
- Mobile Tickets
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Aside from ticket purchase, VRE Mobile comes in handy when it comes time to validate a ticket. Validating a ticket, the process of applying the value of one ride from a ticket to that current trip on a train, is mandatory before starting a trip.
- Everything You Ever Wanted to Know About VRE Step-Up Tickets
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A step-up ticket is a ticket that VRE riders can purchase (in conjunction with a TLC Ticket, Monthly Ticket, 31-Day Pass, Seven Day Pass or Ten-Trip ticket) that allows one the ability to ride a designated Amtrak train.