Navigation

31-Day, Ten-Trip, Seven-Day, Round-Trip, Step-Up and Single-Ride Tickets are non-refundable. However, in some cases, we can make exchanges.

Amtrak Step-Up tickets (valid or expired) CANNOT be exchanged.

All tickets expire one year from the date of purchase. Once a ticket expires, it CANNOT be exchanged (this includes Free Ride Certificates).

Non-expired tickets will be considered for an exchange on a case by case basis. No refunds will be given for exchanges that result in a lower priced ticket.

Tickets can only be exchanged one time. All new tickets from an exchange must be used within one year. Those tickets that have been exchanged CANNOT be exchanged again.

Please include the Ticket Exchange Form along with your exchange request.

* Tickets purchased through the mobile app cannot be exchanged.

30th Anniversary Logo
30th Anniversary Logo
OmniRide and Virginia Railway Express Partners in Public Transit
OmniRide & VRE: Partners in Public Transit

OmniRide is honored to be able to partner with VRE to meet the travel needs of the region’s essential workers and for passengers making essential travel to employment, grocery stores, health care appointments, and more.

VRE Mobile Update
VRE Mobile Update
If your phone isn't set to automatically update, open VRE Mobile and manually update by clicking "Update My App" or vist Google Play or the App Store directly.
Commuter Connections
Commuter Connections

The coronavirus pandemic has heavily impacted the way area residents work on a daily basis. With continued travel restrictions for many, working from home has become a common practice. For those required to commute to the worksite during the pandemic, Commuter Connections never stopped providing assistance. 

Virtually Explore a Train
Virtually Explore a Train

Wondering what the social distancing cues look like at VRE stations and on our trains? Take a peek with this interactive tour.